| The health services provided reflect the goals and objectives of Healthy People 2010 for
(1) increasing quality and years of healthy life and (2) eliminating health disparities. The program
provides primary and preventive health services, reproductive health services, preventive dental services,
laboratory services and mental health services. One of the cornerstones of the program is health
education and promotion. The key premises utilized in the program include; health is a valuable asset;
each individual has primary responsibility for attaining a healthy body and mind; each individual can, in
part, ensure a higher quality of life through a healthy lifestyle. Age specific programs will be
implemented geared toward educating the students on becoming responsible for their own health and to
practice preventive health. These programs will include personal hygiene for the body (all ages), your
health as part of your total hygiene makeup (all ages (obesity/weight management classes for identified
students, reproductive health/abstinence education, building positive self-esteem and assessment for at
risk behavior or at risk psychosocial environment factors.
Hurricane Katrina hit about three months soon after the project was notified of its funding. The
School District did not begin to remodel the first clinic site at the elementary school until the end of June
and not much work had been completed when Katrina struck. Because Claiborne County is in south
Mississippi and also near Louisiana, many of the evacuees from both the Gulf Coast and Louisiana came
to the county. The CCFHC was inundated with new patients for over a month and many of the workers
who were doing the renovation on the school went to help with the Gulf Coast recovery. The Outreach
project came to a standstill as the county and our state recovered from the devastation of the hurricane.
Katrina delayed the opening of the project by three months due to repairs that had to be made to the
building and clean up efforts around the community. There wasn’t much the project could do but wait
until people could begin working again and things returned to some form of normality. However,
personnel were hired before the hurricane hit and they expected to go to work. Unfortunately, no project
income or revenue was realized during the hurricane delay making it very difficult to maintain personnel
salaries and other expenses during this three-month period. Some personnel left and others had to be
hired. Medicaid was extremely slow in getting the project assigned with a Medicaid number and this has
also caused problems and adjustments in project revenue. In addition to these problems, the project had to
make adjustments in personnel expenses due to the increase in medical personnel salaries necessary to
attract quality providers to the area after Katrina.
There was really no way to overcome the difficulties caused by Katrina simply because of the
magnitude of the damage and after affects of the storm. However, the project continued even though it
was at a much slower pace. Every member of the Consortium was affected by the storm. The school
sustained damage that had to be repaired and this slowed down the remodeling efforts for the clinic. The
CCFHC buildings sustained some damage that had to be repaired immediately for business to continue.
The patient management system used by the clinic was shared with another clinic in Tylertown. Katrina
destroyed the telecommunications connections between the two clinics and the PMS was down for over a
month. All patient information had to be entered by hand, which slowed down the workflow process
immensely, just when there was an influx of new patients from the evacuees. The new influx of patients
demanded the clinic’s full attention due to the concerns caused by uncompensated care, no information on
medical records or pharmacy records, and liabilities for the medical personnel who were treating the
patients. However, after about six weeks, the stream of new patients began to slow and clinic workflow
slowed to pre-Katrina conditions.
The County Health Department was also faced with the influx of evacuees and experienced many of
the same problems as CCFHC. In addition, many of the state health department personnel were called to
serve in the medical units that went to the heavily damaged areas of the Mississippi Gulf Coast. |