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Health Coach Project
| Topics |
Health promotion and disease prevention
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| States served |
South Carolina
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| Description |
Adults over the age of 65 years residing in Oconee County, South Carolina, have higher rates of many chronic diseases and risk behaviors than their State and national counterparts. This county ranks second in the State for the percentage of the population over 65 years of age at 15.6 percent. Of this population, 12.9 percent live in poverty, compared to the national average of 6.4 percent. Lack of resources makes self-management of chronic disease very challenging, often leading to the need for home health services (HHS). However, even during the episode of care offered by the two nonprofit HHS agencies in Oconee County, patients exceed the State and national average in HHS patient hospital and emergent care. After discharge from HHS, avoidable incidences of emergent and hospital care arise because of the difficulty the older adult faces in transitioning from home health services to chronic disease self-management.
In the rural, older population of Oconee County, much of this emergent and hospital care is related to congestive heart failure, diabetes, and cardiovascular disease. Frequently, such care could have been avoided if the disease had been more effectively managed through better adherence to the home health care plan and prompt recognition of "red flag" signs and symptoms. Adherence can be improved by building patients' self-management skills and helping them navigate the complex network of health and social services. This project's model is designed to improve chronic disease management among rural, HHS patients through trained community volunteers called "Health Coaches." These coaches will help patients transition from home health services to self-care and family care by offering home-based education, monitoring, support, and referrals, thus reducing the risk for emergent and hospital care.
The project will implement best practices such as those tested in the South Carolina Rural Geriatric Initiative Project (SC GRIP). Health Coaches will be trained using the SC GRIP curriculum for geriatric technicians and will be trained to use the State's medical management materials, and its information and referral database. The also will be trained to implement Clemson University Extension nutrition and physical activity curricula. The project will build on these successful programs, integrate them with home health services, and organize strategies with the Chronic Care Model framework to coordinate care as the patient transitions along the continuum from acute care to self-care.
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| Services offered |
The role of the Health Coach merges community volunteer with "patient navigator" and includes: 1) Building patient chronic disease self-management skills; 2) Coordinating health care services and provider referrals; 3) Collaborating with community organizations to obtain services and make referrals; 4) Helping with medication management; 5) Arranging and reminding clients about appointment schedules and treatment regimens; 6) Making transportation arrangements for health needs; 7) Facilitating communication between client, family, caregivers, and service providers; 8) Providing and facilitating social support; 9) Implementing nutrition and physical activity educational programs; 10) Facilitating participation in immunization clinics; and 11) Facilitating enrollment in clinical trials. |
| Source |
Rural Health Outreach Grantee Directory, 2006
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| Contact person |
Cheryl Dye
Oconee Memorial Hospital, Inc.
298 Memorial Drive
Seneca, South Carolina 29672
Phone: (864) 888-8411
Fax: (864) 886-9773
Email: tcheryl@clemson.edu
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| Date added |
January 22, 2007 |
Summaries of success stories are provided by RAC for your convenience. Please contact the success story contact person directly for the most complete and current information.
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