Returning Soldier and Veteran Health Frequently Asked Questions
Question: What is the new Veterans Rural Health Advisory Committee?
Answer: This is a panel of 13 members that will advise the Secretary of Veterans Affairs on health care issues affecting veterans in rural areas. They will examine ways to enhance Department of Veterans Affairs health care services for veterans in rural areas by evaluating current programs and identifying barriers to health care. See VA Names 13 to Rural Health Advisory Committee, for more details and a complete list of members.
Question: How many veterans are there in the United States?
Answer: According to U.S. Census 2006 projections, there are 23,977,000 veterans living within households in the United States (U.S. Census: National Security & Veterans Affairs). 17,261,000 (nearly 72%) of all U.S. veterans are over the age of 50 which also contributes to the growing need of access to quality health care.
Question: Where do veterans reside?
Answer: Of the total urban U.S. population, 9.9% are veterans, while 12.1% of the total rural U.S. population are veterans (U.S. Census Bureau: Geographic Comparison Table, 2006). Overall, 40% of the nation’s veterans live in rural areas (National Center for Veterans Analysis and Statistics).
Question: What is a Vet Center?
Answer: The Department of Veterans Affairs Vet Center program operates a system of community based counseling centers. The Vet Centers are staffed by small multi-disciplinary teams of providers, many of which are combat veterans themselves. Vet Center staff are available toll free during normal business hours at 1-800-905-4675 (Eastern) and 1-866-496-8838 (Pacific).They provide readjustment counseling and outreach services to all returning soldiers and veterans who served in any combat zone. Services are also available to their family members for military related issues. There are 232 community based Vet Centers located throughout all fifty States, the District of Columbia, Guam, Puerto Rico and the US Virgin Islands. For more information on the services provided, go to, http://www.vetcenter.va.gov/.
Question: What is a Veterans Integrated Service Network (VISN)?
Answer:
Veterans Integrated Service Networks (VISNs) are networks of medical centers, vet centers, and outpatient clinics offering primary and specialized care. These networks are grouped into 21 geographic regions. For a complete list of regions and contact information, go to http://www.vacareers.va.gov/networks.cfm.
Question: How many VA health centers are there and where are they located?
Answer: Helping to close the gap in health care services to United States veterans living in rural areas are 21 Veterans Integrated Service Networks (VISNs) that manage 153 nursing homes, 232 readjustment counseling centers (Vet Centers), and 47 domiciliaries (National Center for Veterans Analysis and Statistics).
To find a health care facility in a specific area, use the VA Facilities Locator & Directory.
Question: What is Care Coordination Services (CCS)?
Answer: The Office of Care Coordination Services (CCS) uses health informatics, disease management and telehealth technologies to target care and case management to improve access to care, improving the health of veterans. Care Coordination Services signature programs are telehealth related. Three different versions of telehealth use the latest technologies to increase the veterans access to care: general (real-time) telehealth, home telehealth, and store-and-forward. For more details, go to http://www.carecoordination.va.gov/.
Question: Who is eligible for VA benefits?
Answer: There are a variety of eligibility requirements depending on the type of service sought and the status of the service member. For details on eligibility requirements of active duty members, National Guard members, Reserve members, and Retired Veterans and affected families for income, education, home loans, dependent and survivor, burial and memorial, disability, and insurance benefits go to http://www.vba.va.gov/VBA/benefits/factsheets/index.asp.
Question: Who is eligible for TRICARE participation?
Answer: TRICARE is available to active duty service members and retirees of the seven uniformed services, their family members, survivors and others who are registered in the Defense Enrollment Eligibility Reporting System (DEERS). National Guard and Reserve members and their families are also eligible depending on the sponsor's military status. For more details on eligibility requirements, go to http://www.tricare.mil/mybenefit/home/overview/Eligibility.
Question: What is an Inter-Service Family Assistance Committee (IFSAC) and how can I start one?
Answer: Inter-Service Family Assistance Committees (ISFAC) are voluntary integrated teams whose purpose is to provide assistance to ensure Total Force Family Readiness regardless of Service or Component. ISFAC provides an opportunity and forum for various Federal, State and Local agencies, care and service providers, and other organizations to network and identify opportunities, and to eliminate duplication of effort. While the actual name of this committee can differ from state to state, 38 states currently have a committee that performs the function of Inter-Service Family Assistance Committees. The Defense State Liaison Office (DSLO) works to increase the number of states utilizing this approach, and to encourage coordination with high-level state officials and agencies.
If you would like your state to become the next to enhance support for Service members and their families through the development of an ISFAC please view the Information Paper and Sample Charter. Contact the DSLO's Senior Military Outreach Advisor with questions by phone at 703-588-0897.
Map of States Participating in ISFAC
Question: What are some statistics involving veterans and healthcare?
Answer: The National Veterans Foundation has published several statistics that reflect the status of veteran health care in the United States. The numbers reported do not reflect the extensive number of veterans that do not have access to VA health benefits, nor do they reflect the qualifying veterans that do not take advantage of VA health benefits. More statistics are also available at the National Center for Veterans Analysis and Statistics website.
Question: How can a veteran apply for VA medical benefits?
Answer: Complete form 10-10EZ On-Line. For more information and to access the electronic form, go to https://www.1010ez.med.va.gov/sec/vha/1010ez/.
Question: Are there education financial assistance programs for veterans and their families?
Answer: Yes. Educational financial aid information is available at the GI Bill website. Specific information is also available regarding the Montgomery GI Bill for Active Duty, Montgomery GI Bill for Selected Service, Veterans Educational Assistance Program, Survivors' and Dependents' Educational Assistance Program, Training for Veterans with Service-Connected Disabilities (Vocational Rehabilitation), and MIA/POW Scholarship.
Question: Where can returning soldiers, veterans and their families receive immediate assistance?
Answer: There are a variety of organizations available that provide various services including child care support, deployment services, National Guard, and PTSD resources. Specialized services exist to help mobilized servicemembers and their families. Regardless of which military branch the Reserve is serving in, family members can receive services from any military installation.
Suicide Hotline: 1-800-273-8255.
American Red Cross and Armed Forces Emergency Services (AFES) can contact deployed service members in emergency situations, provide emergency financial assistance and counseling. Call 1-877-272-7337 to reach a Red Cross office nearest you.
Consult the Deployment Center online for information and support for Active Duty and Reserve/Guard members and their families.
Defense and Veterans Brain Injury Center (DVBIC) offers educational programs, access to medical care, and clinical research initiatives. For assistance, call 1-800-870-9244 or email info@dvbic.org.
Visit Military.com's pages on Military Support Groups and Centers and Family Support Services for more contacts and information on this topic.
Military OneSource, sponsored by the Department of Defense, it provides resources to help military families face everyday challenges 24 hours a day, 7 days a week at 1-800-342-9647.
National Veterans Foundation: a national non-profit, non-governmental organization of veterans helping veterans and their families. 1-888-777-4443
Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF): returning veterans of the armed forces are eligible for VA benefits. Contact the VA at 1-877-222-8387 (health care) or 1-800-827-1000 (benefits).
Vet Centers offer readjustment counseling for veterans and family members of veterans that served in a combat zone and received a military campaign ribbon. Call 1-800-905-4675 (Eastern) or 1-866-496-8838 (Pacific) during normal business hours.
Veteran's Outreach Center: helps veterans and returning National Guard and Reserve military personnel through reintegration services. Based in Rochester, NY: (585) 546-1081, 1-866-906-VETS (8387), info@veteransoutreachcenter.org.
Warrior Care serves as a portal for various resources and programs to support military members of all branches and their families.
The Wounded Warrior Resource Center, part of Warrior Care, offers 24/7 assistance to service members, their families, and caregivers with information they need in the areas of military facilities, health care services, and benefits-especially during the physical and mental recovery process by calling 1-800-342-9647 or e-mailing wwrc@militaryonesource.com.
Credits
Last revised 08/12/2009
